Jon Reiss of the Cuyahoga County Veterans Service Commission in Cleveland discussed the services they are offering, how they are following health and safety guidelines and some projects being worked on by the commission when he appeared on America’s Work Force Radio Podcast on Aug. 25.
With the COVID-19 pandemic still being present in our society, the CCVSC had to make adjustments. Their office is at half capacity but they still have a full staff. They are working partially remote and partially from the office.
Current CCVSC services
Reiss said the CCVSC has made it easier for veterans to inquire about and receive services. They have placed a secure dropbox outside of their office for safe delivery of paperwork, as well as continuing to conduct interviews over the phone.
Continuing to help veterans
He explained some initiatives the CCVSC is looking into to help veterans financially.
Although they cannot help with property taxes or car payments, the CCVSC is looking to revive a program that helped vets with food and hygiene products. They are looking into working with local stores to help provide veterans with gift cards that they can use for essential items.
Reiss also explained a program in the works to send workers into retirement homes and other care facilities to help veterans complete paperwork specific to their service and benefits.
The Ohio Veterans Home
This led Reiss into discussing the Ohio Veterans Home in Sandusky, Ohio. He outlined the array of services they offer to veterans. He also stressed the importance of shared experience and how living around other veterans can help make for a positive experience.
Finally, he moved onto discussing some slowdowns at the VA and the National Personnel Records Center (NPRC), where things have slowed down due to a decreased staff and the need to process items for deceased veterans in a timely manner.