Andrew Tinkham, outreach and education staff member of the Ohio Consumer Counsel spoke with America’s Work Force on Jan. 10 about unconscionable marketing practices from utility companies.
Tinkham first spoke about the PALMco energy company and the wide range of complaints that were filed against them in early 2019. He said that hundreds of people complained that PALMco used deceptive sales and marketing practices and unconscionable contracts with their customers. Tinkham explained that PALMco was sued in 2014 for overcharging their customers with high energy bills, and also signing them up for contracts with rates that vary over time. PALMco agreed to settle with customers who were affected by buying out contracts, and offering them local utility company rates. He also talked about utility companies scamming customers with ID spoofing, and the “Can you hear me?” scam.
Tony Libertore, Jr., secretary treasurer of Laborers Local 860 in Cleveland spoke about the passing of the Protecting the Right to Organize (PRO) Act in the House of Representatives. The PRO Act is crucial to protecting workers and their rights, and ensuring quality of work and safety increases. He also spoke about Laborers 860 merging with Laborers 1099 and what the increase in members will do for their union. Lastly, Libertore spoke about union density going up in Ohio and across the United States and what it means for the union movement.
AWF host Ed “Flash” Ferenc spoke about the passing of the PRO Act in the House of Representatives, and National Consumer Protection Week.
To listen to this show, click the play button below.